No customer service line, no prompt response to messages. Write it section should be expanded. No mention of punctuation or how to apply such. Useless, in my view, without more help. Pimsleur does a better job of making reviewing a lesson(s) possible. I gave high marks on the satisfaction score because I like the way several parts of the module are taught, better than Pimsleur, I think. Price was also great. I think Pimsleur is too expensive, but their customer service is much, much better than Rocket.
Response from Rocket Languages
Hi Steven, we are sorry to hear that you are unhappy with the course. We have sent you an email to follow up with some of the problems you are having.