Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4741 Customer Reviews

5 Stars

76.7% (3638)

4 Stars

15.4% (730)

3 Stars

4.9% (231)

2 Stars

2.1% (98)

1 Star

0.9% (44)

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Leo Giertz

Leo Giertz

Stockholm , Sweden

Rocket Italian
Criteria
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The guy, Alex, in the Italian course comes across as a somewhat of a douche. He tries to be funny by pretending to flirt with the co host, Maria, but it just feels awkward. It might just be me, but I would prefer if they just sticked to the language material.

7
Seccra Card

Seccra Card

United States

Rocket Spanish
Criteria
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I like the interactive part it really helps with memory. So far the voice recognition has been really annoying, maybe because im a perfectionist and when it wont record correctly I cant move on. Also I have not had any grammar lesson on conjugations. If i hadnt had a background in Spanish I think I would be a little lost by now.

Response from Rocket Languages

Response from Rocket Languages: Hi Seccra - Please contact customer support around the voice recognition issue. I am sure that we can resolve that. Also, Level 1 (and the other higher levels) do have quite a few Language & Culture lessons on verb conjugations. Did you see those?

3
Polly Keeling

Polly Keeling

United States

Rocket Spanish
Criteria
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It is too frustrating. It doesn’t always understand what I am saying, even if I am saying it correctly. I don’t think I should have to know every ñ, é, á etc. when I am writing. It takes way too long. Need to shorten the lessons. I haven’t been doing them b/c I get too frustrated when it doesn’t understand me.

Response from Rocket Languages

Response from Rocket Languages: Hi Polly - Please make sure that you are using a headset microphone for best results with voice recognition. We have just added in special character keys to Rocket Spanish "Write it" activities to make the writing process much easier.

3
Russell Fowler

Russell Fowler

United States

Rocket French
Criteria
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Overall a good course - perhaps a few too many bells and whistles. In the French course the instructor needs to speak MUCH more slowly and enunciate more clearly. Speaking too fast, especially in the early stages, does NOT provide the student with proper pronunciation. It may be the way many French people speak day to day, but you need to learn the proper way to say things before speaking rapidly. I speak some French and what I'm hearing is not clear for a new student to learn properly.

Response from Rocket Languages

Response from Rocket Languages: Hi Russell - It usually does take some time for ears to be trained to a new language. It can be a good idea to listen to a French radio station during the day to help with this process.

2
Stephen Andrew

Stephen Andrew

Arlington, MA , United States

Rocket French
Criteria
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I have used Rosetta Stone and Berlitz in the past to become comfortable with Italian and German before trips. I found both of those much easier than Rocket. The English accent of the narrator makes it hard to follow, and the pace is very slow, which leads me to get distracted mid-lesson.

Response from Rocket Languages

Response from Rocket Languages: Hi Stephen - I am sorry to hear that Rocket French isn't for you. We do of course have a 60 day money back guarantee if you don't like it. Just contact customer support!

2
Natalie Jacques

Natalie Jacques

New Zealand

Rocket French
Criteria
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How was the customer service?

I am taking the French course but I find the man talks way too much in English with annoying 'jokes'. Sorry but listening to him makes it difficult for me to continue and I loose interest. Over half the lessons are in translated English or him talking.The price for the course is good and I haven't had to use customer service to comment.

Response from Rocket Languages

Response from Rocket Languages: Hi Natalie - The beginner (Level 1) course does have a reasonable amount of English as things need to be explained! In the higher levels there is less English. If you wish to swap levels then please let us know!

4
Bruce Williams

Bruce Williams

Santa Monica, CA , United States

Rocket French
Criteria
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How was the customer service?

Nothing "awesome" to say. I thought you wanted my honest, candid feedback. Still waiting for help on the problem of inserting special characters in the writing practice section of lessons. Rocket told me I must wait two to four days.

I get the impression Rocket also doesn't teach grammar either—at least not overtly. Disappointing.

What's your return policy?

Response from Rocket Languages

Response from Rocket Languages: Hi Bruce - The special character issue on Rocket French "Write it!" exercises has been resolved by adding in special keys for the French characters. Grammar is taught extensively in the Language and Culture lessons, did you see those? And, finally, if you decide that it's not for you then we have a 60 day full money back guarantee. Just contact customer support.

2
Patrick Sheedy

Patrick Sheedy

St. Paul, MN , United States

Rocket French
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I can't. you won't let the honest responses be submitted. there is nothing awesome about your program. Neither, do you respond in a timely manner to concerns. So if you want honest then let them be submitted

Response from Rocket Languages

Response from Rocket Languages: Hi Patrick - It looks like your review has been submitted correctly?

3
Susie Seiler

Susie Seiler

Tokyo , Japan

Rocket Japanese
Criteria
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Are you happy with the price?
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How was the customer service?

Rocket Japanese: it's been two (April 14.) months since the Rocket Language app for iOS has been updated and since I am not able to use it anymore as it is not possible to write in hiragana/katakana anymore. I contacted support, got (after days - and weeks) assurance that it will be taken care of - yet the "bug" update 2 weeks ago did not address any of my clearly communicated (screenshots and screenvideo) problems. If you work on iOS (iPhoneX & iPad Pro, latest firmware) do not download this app - it is NOT working as advertised.
A word to the support... promising an update and therefore a working app might "quiet" the user but it is contraproductive to take no action at all.
I'll be happy to re-review my feedback once I am able to use the app again. Until then... 1 star.

Response from Rocket Languages

Response from Rocket Languages: Hi Susie - We were having an issue with the length of time that it takes for an app to get approved by Apple (up to a week), which meant that any bugs took a while to get sorted. Apple have been working to reduce this time, especially for minor bug fixes.

1
Sarah Wiley

Sarah Wiley

Tampa, FL , United States

Rocket French
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I am finding the program difficult to use. I cannot access the written or quiz sections. It is also a problem trying to access the subsequent module. I wish I had purchased only Level 1. The opportunity to listen and have my pronunciation corrected is appreciated but I would like to be able to access the rest of the module segments.

Response from Rocket Languages

Response from Rocket Languages: Hi Sarah - That is a strange thing to have had happen. Can you please contact customer support if it persists and we will get to the bottom of it.

3